PETER MILLS :

Peter is a leading industry expert in quality management, continuous improvement and health and safety management. He is regularly contracted by solicitors and insurance companies to provide expert testimony in civil litigation and criminal cases.

Quote:

"Since setting up QLM almost twenty years ago, I have remained committed to the ethos of delivering exceptional service to our clients. This has resulted in us regularly securing repeat business from clients who know that we can be trusted."

JILL FRANKS :

Jill is primarily involved with strategic sport and leisure management projects and is the project manager of our ISRM Consultants contract. Jill also specialises in performance management within Local Authorities.

Quote:
"QLM only takes on projects within the area of expertise of our Consultants, that way we are confident of delivering excellent results."

COLIN McCREADY :

Colin's work primarily involves the delivery of QLM LeisuresafeTM projects for QLM clients and includes audits, training and accident investigation. He also is the project manager for the IQL training External Verification scheme.

Quote:
"Our goal is to provide realistic and affordable health and safety solutions for our clients"

TERRY ALLEN :

Terry has over twenty years experience of leisure operations and is involved in the delivery of QLM Leisuresafe^TM consultancy and training.

Quote:
"I was so impressed with the National Pool Safety Award audits that I joined the company!"

DOUG TAPP :
Doug has worked in the Leisure Industry since 1985, in a variety of roles, specialising in Health and Safety since 2004. At QLM Doug is also involved in the delivery of QLM Leisuresafe™, consultancy and training.

Quote:
"I have always maintained that Health and Safety is about good management."

"Good managers will always seek advice and guidance and from practical working experience I know that QLM can provide just that."

Wayne has worked in the leisure industry for over twenty years and is an experienced Quality Manager and UK Excellence Awards assessor. Wayne is the ISPAL Active - Health and Physical Activity Recognition Programme scheme manager and is also involved in delivering integrated management systems, process improvement, project management and QLM internal management systems.

Quote:

"QLM are committed to continuous and never ending improvement and are passionate about delivering service excellence."

LEE ROSS :

Lee can call upon 15 years of experience in the private and public sectors. As the National Co-ordinator for the ISPAL Active Health and Physical Activity Programme in Scotland, he is in a unique position and is able to recognise, celebrate and share the many success stories of those who are improving health through physical activity.

Quote:
"QLM aim to offer support and guidance to our clients, which will enhance their service and benefit those whose needs they aim to serve."